Refund policy

Refund Policy
Thank you for subscribing to our fitness video platform. We are committed to providing you with high-quality fitness video tutorials to help you achieve your health and fitness goals.
Since our services are digital products delivered via internet streaming, please read our refund policy carefully below.
1. 7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee for all new subscribers.
  • Eligibility: You are eligible for a full refund within 7 calendar days from the exact date and time of your initial purchase.
  • No Questions Asked: Within this 7-day window, you can request a refund for any reason.
2. Subscription & Renewal Terms
  • Automatic Renewal: All subscriptions automatically renew at the end of their billing cycle unless canceled.
  • Post-7 Days: After the initial 7 days have passed, no refunds will be issued for the current billing cycle.
  • Cancellation: You can cancel your subscription at any time through your account dashboard. After cancellation, you will retain access to the fitness video library until the end of your current billing period, and you will not be charged again.
3. How to Request a Refund
To claim your refund within the 7-day period, please contact our support team through the official contact channels provided on our website. Please include your Order Number and the Email Address associated with your account to help us process your request faster.
4. Processing and Refund Timeline
Once your refund request is received and verified to be within the 7-day window:
  • We will process your refund and revoke your access to the subscription content.
  • The credit will automatically be applied to your original method of payment.
  • Please note that it may take 5 to 10 business days for the refund to appear on your bank or credit card statement, depending on your payment processor.
5. Abuse of Policy
We reserve the right to refuse refunds to users who abuse this policy (for example, repeatedly subscribing and requesting refunds, or attempting to download and copy our video content systemically).